Privacy & Data

t999 Casino Privacy Policy

Your personal data belongs to you. This policy explains exactly what t999 collects, why we collect it, how we protect it, and what rights you have over it. No jargon, no hidden clauses.

Last updated: 1 January 2025

How t999 Protects Your Privacy

Six principles that guide every decision t999 makes about your personal data.

We Never Sell Your Data

t999 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data is used only to operate your account and improve your experience on t999.

End-to-End Encryption

All data transmitted between your device and t999 is protected by SSL/TLS encryption. Your bKash number, Nagad details, and account credentials are never sent or stored in plain text.

Minimal Data Collection

t999 only collects the data we genuinely need to run your account and comply with legal requirements. We don't ask for information we don't need, and we don't keep data longer than necessary.

Strict Access Controls

Only authorised t999 staff with a legitimate business reason can access your personal data. All access is logged, monitored, and audited regularly to prevent unauthorised use.

Your Rights, Respected

You can request access to your data, ask for corrections, or request deletion at any time. t999 responds to all data rights requests within 30 days, no questions asked.

You Control Your Preferences

Marketing communications from t999 are always opt-in. You can update your notification preferences or unsubscribe from promotional emails at any time through your account settings.

1. Introduction

t999 Casino ("t999", "we", "us", "our") is committed to protecting the privacy of every player who uses our platform. This Privacy Policy explains how t999 collects, uses, stores, and protects your personal data when you visit the t999 website, use the t999 app, or interact with any t999 service.

This policy applies to all registered players and visitors to t999, including those based in Bangladesh. By registering an account or using t999 in any way, you acknowledge that you have read and understood this Privacy Policy.

We've written this policy in plain language because we believe you deserve to understand exactly what happens with your data — not wade through pages of legal text to find out. If anything here is unclear, contact us at [email protected] and we'll explain it directly.

Scope: This Privacy Policy covers the t999 website at t999.casino, the t999 Android app, and all services operated under the t999 brand. It does not cover third-party websites or services that may be linked from t999.

2. Data We Collect

t999 collects personal data in three main ways: information you provide directly, information generated by your use of t999, and information received from third-party service providers such as payment processors.

Category Examples Source
Identity Data Full name, date of birth, national ID number Provided by you at registration or KYC
Contact Data Phone number, email address Provided by you at registration
Payment Data bKash number, Nagad number, transaction references Provided by you and payment processors
Account Data Username, account balance, transaction history, game history Generated by your use of t999
Technical Data IP address, device type, browser, operating system, session duration Collected automatically when you use t999
Usage Data Pages visited, games played, bet amounts, login times Collected automatically via t999 systems
Communications Data Support chat transcripts, emails sent to t999 Provided by you when contacting support
Note: t999 does not collect or store full payment card numbers. All payment transactions are handled by our certified payment partners. t999 only receives a transaction reference and confirmation status.

3. How We Use Your Data

t999 uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes beyond what is described here without first obtaining your consent.

  • Account management: To create, maintain, and secure your t999 account, including verifying your identity and processing login requests.
  • Payment processing: To process deposits and withdrawals via bKash and Nagad, and to maintain accurate transaction records.
  • Customer support: To respond to your queries, resolve disputes, and provide assistance through live chat and email.
  • Legal compliance: To meet our obligations under applicable laws, including anti-money laundering (AML) regulations and age verification requirements.
  • Fraud prevention: To detect, investigate, and prevent fraudulent activity, cheating, and abuse of the t999 platform.
  • Responsible gaming: To monitor gaming patterns and identify players who may need support, in line with our responsible gaming commitments.
  • Platform improvement: To analyse usage patterns and improve the t999 website, app, and game offerings.
  • Marketing communications: To send you promotional offers and updates about t999, only where you have opted in to receive them.

5. Sharing Your Data

t999 does not sell your personal data. We share your data only in the limited circumstances described below, and only with parties who are contractually required to protect it.

  • Payment processors: bKash, Nagad, and other payment service providers receive the minimum data necessary to process your transactions.
  • Identity verification providers: Third-party KYC services may receive your identity documents to verify your age and identity as required by law.
  • IT and hosting providers: Companies that provide server infrastructure, cloud storage, and technical support for t999 may have access to data as part of their service delivery.
  • Legal authorities: t999 may disclose your data to law enforcement, regulatory bodies, or courts where required by law or in response to a valid legal request.
  • Business transfers: In the event of a merger, acquisition, or sale of t999, your data may be transferred to the new entity, subject to the same privacy protections described in this policy.
Third-party contracts: All third parties who receive t999 player data are bound by data processing agreements that require them to handle your data securely and only for the specified purpose.

6. Cookies

t999 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the site. Cookies are small text files stored on your device when you visit t999.

Cookie Type Purpose Can Be Disabled?
Essential Keep you logged in, maintain session security, process transactions No — required for t999 to function
Functional Remember your language, display preferences, and game settings Yes — via browser settings
Analytics Understand how players navigate t999 to improve the platform Yes — via cookie preferences
Marketing Deliver relevant promotional content based on your activity Yes — requires your consent

You can manage your cookie preferences through your browser settings at any time. Disabling essential cookies will affect the functionality of t999 and may prevent you from logging in or completing transactions.

7. Data Retention

t999 retains your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law. The following general retention periods apply:

  • Account data: Retained for the duration of your account and for 5 years after account closure, in line with financial record-keeping requirements.
  • Transaction records: Retained for a minimum of 5 years to comply with AML and financial regulations.
  • Identity verification documents: Retained for 5 years after account closure or as required by applicable law.
  • Support communications: Retained for 2 years after the last interaction, unless the matter involves an ongoing dispute.
  • Marketing preferences: Retained until you withdraw consent or close your account.

When data is no longer required, t999 securely deletes or anonymises it so that it can no longer be linked to you as an individual.

8. Security

t999 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration.

  • SSL/TLS encryption on all data transmitted between your device and t999 servers.
  • Encrypted storage of sensitive account and payment data.
  • Role-based access controls limiting staff access to personal data on a need-to-know basis.
  • Regular security audits and penetration testing of t999 systems.
  • Two-factor authentication available for all player accounts.
  • Automated monitoring for suspicious login activity and unusual account behaviour.
Your responsibility: While t999 protects your data on our end, you are responsible for keeping your login credentials secure. Never share your t999 password with anyone, including t999 support staff, who will never ask for it.

9. Your Rights

As a t999 player, you have the following rights over your personal data. To exercise any of these rights, contact t999 support at [email protected]. We will respond within 30 days.

Right of Access

Request a copy of all personal data t999 holds about you.

Right to Rectification

Ask t999 to correct any inaccurate or incomplete personal data.

Right to Erasure

Request deletion of your personal data, subject to legal retention requirements.

Right to Restriction

Ask t999 to limit how we process your data in certain circumstances.

Right to Portability

Receive your personal data in a structured, machine-readable format.

Right to Object

Object to t999 processing your data for marketing or legitimate interest purposes.

10. Children

t999 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use t999 or provide any personal data to us.

If t999 becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on t999, please contact us at [email protected] so we can investigate and act promptly.

11. Changes to This Policy

t999 may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify registered players by email or via a notice on the t999 platform.

The "Last updated" date at the top of this page always reflects the most recent revision. We encourage you to review this policy periodically. Your continued use of t999 after any update constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or wish to raise a privacy concern, please get in touch with the t999 team. We take all privacy enquiries seriously and aim to respond within 30 days.

For responsible gaming support and self-exclusion requests, please visit our Responsible Gaming page.

Play with Confidence on t999

Now you know exactly how t999 handles your data. Create your free account today and enjoy Bangladesh's most trusted gaming platform — with your privacy fully protected.